To complain about aircraft noise, leave a message on tel. 0800 344 844 or email:


There are three sections:

- Government and official bodies
- Other groups campaigning on aircraft noise and transport issues
- Aviation industry

Government and official bodies:

Committee on Climate Change
This independent committee act as advisors to the government on tackling climate change. In December 2009, they issued an aviation report which concluded that aviation could not continue to expand indefinitely when the country must reduce its greenhouse gas emissions.

Department for Environment, Food and Rural Affairs (Defra)
As a result of the Environmental Noise Directive, which requires governments to determine the level of exposure of individuals to environmental noise, Defra has created noise maps. These support the production of noise actions plans for urban areas and transport hubs such as Heathrow. These plans are intended to help in managing the effects of noise and reducing it where necessary.

Department for Transport (DfT)
This government department develops the UK's policies and long term strategies on aviation

Civil Aviation Authority (CAA)
The CAA is the UK's specialist aviation regulator. It is responsible for Air Safety, Economic Regulation, Airspace Regulation, Consumer Protection and Environmental Research & Consultancy.

London Assembly Environment Committee
The Committee's remit includes air quality, noise strategy and climate change. In June, it called for a halt to further expansion of flights at London Airports, particularly Heathrow. Murad Quereshi, its Deputy Chair, attended the EANAG annual general meeting.

Heathrow Airport Consultative Committee (HACC)
Heathrow Airport Consultative Committee is a statutory advisory body run by Heathrow Airport to consult with local authorities and local interest groups (such as EANAG). EANAG has one member, Ealing Council has one member and authorities closer to Heathrow have three.

Local Authorities Aircraft Noise Council (LAANC)
LAANC is an umbrella local authority organisation representing the interests of residents around Heathrow. EANAG's chair, Michael Elliott, is also President of LAANC.

Health Protection Agency (HPA)
The Health Protection Agency's role is to provide an integrated approach to protecting UK public health through the provision of support and advice . They announced in October 2012 that they are to take over some responsibilities on noise and health from the Department of Health.

Other groups campaigning on aircraft noise and transport issues:

HACAN ClearSkies
Hacan works to preserve the quality of life for those living around Heathrow airport in the UK. It is the largest voluntary organisation in Europe dedicated to campaigning on behalf of those who suffer because of aircraft flight paths.

Aviation Environment Federation (AEF)
This federation is concerned with the environmental effects of aviation. It sits on both UK government and European Commission working groups. It is currently the only non-industry representative on the government's South East Airports Task Force. EANAG is a member of the AEF.

Airport Watch
An umbrella group for environmental organisations, community groups and individuals opposed to unsustainable aviation expansion.

The No Third Runway Action Group is a residents' association in Hillingdon, opposed to both the building of the third runway and an increase in the number of flights from Heathrow.

2M Group
The 2M Group is an all-party alliance of local authorities concerned about the environmental impact of Heathrow operations on their communities. It sought a judicial review of the plans to expand Heathrow. In March 2010, the judge found against the government, thereby voiding their decision to go ahead with the third runway.

European Union Against Aircraft Nuisances (EUAAN)
A European umbrella organisation for groups campaigning on the issue of Aircraft noise.

Plane Stupid
Plane Stupid is a network of grassroots groups that take non-violent direct action against aviation expansion.

Campaign for Better Transport
This group champions transport solutions that improve people's lives and reduce environmental damage, and aims to push innovative, practical policies at local and national levels.

Aviation industry:


See Heathrow Ltd

Heathrow Ltd / Heathrow Airport Ltd / Heathrow Airport Holdings Ltd
Heathrow Ltd owns London Heathrow. It was previously known as BAA. It is regulated by the Government and the CAA on all aspects of safety and security. It has
produced a number of factsheets about noise. Topics include night noise, ground noise, take-off and landing noise and helicopters.

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